Refund policy

At Peaufine, every analysis, session, and digital product is carefully prepared and personalized with attention and expertise. Because of the tailored and immediate nature of our services, all purchases are non-refundable once the analysis process has begun or digital content has been delivered.

However, we believe in fairness and transparency:

• If you made a payment by mistake (duplicate payment, technical issue, or incorrect product selection), please contact us within 24 hours at peaufine@monchery.co.

• If your session or analysis has not yet started, you may request a cancellation and full refund within 24 hours of purchase.

• Once results, recommendations, or any digital materials have been provided, no refunds or exchanges are possible.

If you experience any technical issue accessing your results or dashboard, contact us — we’ll resolve it swiftly and ensure you receive the full value of what you paid for.

Our goal is not only precision but trust. We handle every case with honesty and respect.

For any questions or concerns, please email peaufine@monchery.co.